Refund Policy

Our commitment

We deliver the defined audit, blueprint, review, edit, citation report, formatting pass, Revision Check, or study material you purchased. When a delivery misses the original scope, correction comes first; when an in-scope correction cannot resolve it, we consider a fair refund.

Refunds before work starts

• Refunds may be available if work has not started.
• If the order cannot be completed because the purchased service does not match the uploaded instructions, Academic Wizard may issue a refund or recommend a corrected purchase before work begins.
• Duplicate or accidental payments are refunded.

Refunds after work starts

Once work has started, partial refunds may be available if delivery is late through our fault and the timing materially affected the order's usefulness, or if the final deliverable cannot be aligned to the purchased service through an in-scope correction.

Corrections before refund

Correction requests are available for seven days from the recorded delivery timestamp when they match the original order details, instructions, and purchased scope. Refunds for quality concerns are considered after an in-scope correction attempt.

No refund

• Requirements were changed materially after the order was placed.
• Grade or outcome dissatisfaction — we make no grade guarantees and no outcome guarantees.
• The seven-day correction window for the order has passed.
• The request is for a later revised draft; that follow-up belongs in Revision Check.

How to request a refund

Email support@academicwizard.com with your order number and the reason. We respond within 2 business days. Approved refunds are returned to the original payment method via Stripe within 5–10 business days.